Nevum presented “Human Time for Third-Party External Staff” and “Human Time Contact Centers”, two new solutions for Time & Attendance and Labor Productivity, developed especially to meet the demand of companies with outsourced staff and call centers, a sector of intense growth that is not easy to manage.

Both Human Time solutions can efficiently support such enterprises, which have specific characteristics that make a direct impact on the management of the HR areas and productivity. These complexities need an efficient system to handle several variables and specific tools which these new products provide.

"Human-Time for Outsourced Staff" is a specific module for handling information related to the management of external staff, whether permanent or temporary, that is to say, suppliers instead direct employees into the company payroll.

"Human Time Contact Center" is a development specifically designed for the measurement of time and productivity of call center agents working in any kind of campaign. Through its interface with the PBX and / or ACD, "Human Time Contact Centers" automatically captures information from the calls made / served, providing valuable statistical information for the calculation of cost, productivity and compensation of agents per week, month or year.

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